Keep your printer running smoothly, printing accurately, and performing at its best.
At KrauTech, we offer professional in-person servicing, repairs, and upgrades for 3D printers. Whether your printer needs a tune-up, has stopped working, or you’re looking to improve print quality and reliability, we can help.
Important: These services are offered in person at our location only. We do not currently provide on-site or mail-in servicing. All prices are inclusive of GST.
Servicing
Regular servicing keeps your printer reliable, accurate, and safe to use.
What servicing may include:
- Full mechanical inspection
- Belt tensioning and alignment
- Linear rail / rod cleaning and lubrication
- Bed levelling and tramming
- Extruder and hotend inspection
- Nozzle inspection or replacement
- Firmware and configuration checks
- General calibration and test prints
Best for:
- Printers that haven’t been maintained in a while
- Inconsistent print quality
- Preventative maintenance
Repairs
If your printer isn’t working properly—or not working at all—we’ll diagnose the issue and discuss repair options with you before proceeding.
Common repair work:
- Hotend and extruder failures
- Bed heating issues
- Stepper motor or driver problems
- Wiring faults and connector failures
- Sensor issues (thermistors, endstops, probes)
- Print adhesion and extrusion problems
- Firmware or configuration faults
Good to know:
- Repairs depend on printer condition and part availability
- We’ll always be upfront about costs and feasibility
- Some older or low-cost printers may not be economical to repair
Upgrades
Upgrades can dramatically improve print quality, reliability, speed, and usability.
Popular upgrades include:
- All‑metal hotends
- Direct drive or improved extruders
- Auto bed levelling probes
- Upgraded build surfaces
- Silent stepper drivers
- Cooling improvements
- Firmware upgrades and tuning
We’ll help you choose upgrades that actually make sense for your printer and how you use it.
Supported Printers
We service and repair many common FDM / filament-based 3D printers, including:
- Hobbyist and prosumer machines
- Open‑source and custom builds
If you’re unsure whether we can work on your printer, feel free to contact us first.
Pricing & Assessments
Free Assessment
- Initial assessment and fault diagnosis is free
- We’ll inspect your printer and explain the issue before any paid work begins
- No obligation to proceed
Labour Rates
- Standard labour: $50 per hour
- Billed in 15‑minute increments
- Labour time includes diagnostics beyond the free assessment, repair work, testing, and calibration
Parts & Materials
- Replacement parts are charged separately
- We’ll always confirm pricing before ordering or installing parts
How It Works
- Contact us to discuss your printer and issue
- Book a drop-off time (appointment required)
- Free assessment and recommendations
- Work proceeds only after approval
- Pickup once ready
FAQ
Yes. All servicing, repairs, and upgrades are by appointment only to ensure we can properly assess your printer.
We primarily work on FDM / filament-based printers. This includes most hobbyist and prosumer machines, open-source printers, and custom builds.
If you’re unsure, contact us with your printer model.
No. All services are performed in person at our location only. We do not currently offer mobile, on-site, or postal repairs.
Turnaround time depends on the issue, printer condition, and parts availability. Simple repairs or servicing may be completed the same day, while more complex work may take longer.
Yes. The initial assessment is free. We’ll explain what’s wrong and what it will cost before any paid work begins.
We’ll tell you honestly. If a repair isn’t economical or reliable, we won’t recommend proceeding.
We stand by our workmanship, however we can’t guarantee against failures caused by worn components, poor-quality parts, or unrelated future issues.
Important Notes & Disclaimers
- All services are in person at our location only
- Free assessment applies to initial inspection only
- Labour is billed in 15‑minute increments after assessment approval
- Parts are charged separately unless stated
- No guarantee can be made on heavily worn, damaged, or low-quality printers
- Safety-critical, commercial, or modified printers may require additional assessment
Book a Service or Ask a Question
If your printer needs attention—or you’re considering an upgrade—contact us to book a free assessment.
KrauTech – Keeping your 3D printer running the way it should.